Zero-retention architecture

Most vendors promise to delete your data. We removed the place where it would have lived.

Every FuturOne run executes inside transient execution buffers: RAM-only working memory allocated when a request starts and zeroed when it ends. Task inputs, intermediate agent state, and deliverables exist only inside that lifecycle. There is no content database, no document store, and no conversation history on our side — which means there is no retention policy to audit, no deletion SLA to negotiate, and no stored corpus of your data to breach.

Operational telemetry takes a separate lane. The audit log records events — who ran what, when, and with what outcome — and never records content. You can watch this model end-to-end in the live demo: the stream you see returned is everything that ever exists, and it exists only while the run does.

Zero-retention request flow: an encrypted request enters transient RAM-only execution buffers, which are purged at request end; the deliverable is returned to the customer; a side lane writes events-only entries to the audit log, never content. Your request task + context TLS 1.3 Transient execution buffers RAM-only · AES-256 plan execute steps assemble purged at request end — buffers zeroed response Deliverable returned to you side lane Audit log events only: actor · action · timestamp · run ID never content
Nothing persists beyond the request lifecycle. Audit entries carry event metadata only — content never crosses into the side lane.

What we store

  • Account data — names, emails, workspace membership, billing records
  • Workspace configuration — agent settings, integration credentials, routing preferences
  • Audit events — actor, action, timestamp, run ID, outcomeEvent metadata only; payloads are never written.
  • Aggregate usage metrics — run counts, latency, error rates, cost attribution

What we never store

  • Task inputs — prompts, instructions, uploaded context
  • Repository contents, source code, or diffs processed by coding agents
  • Documents, datasets, or records passed to any agent at runtime
  • Agent outputs and deliverables after they are returned
  • Model provider copies of your contentInference runs under zero-retention enterprise terms — see below.

Encryption

Standard, current, and boring — exactly what encryption should be.

🔐

In transit — TLS 1.3

All endpoints — api.futurmix.one, the dashboard, and webhook delivery — require TLS 1.3 with modern cipher suites only. HSTS is enforced, and certificates rotate automatically. Plaintext connections are refused, not redirected, on the API.

🧰

Transient buffers — AES-256

Execution buffers are encrypted in memory with AES-256 under a per-request data key. Keys live only in memory, are never written to disk, and are discarded when the buffer is zeroed at request end. There is no at-rest story because there is no at-rest data.

Access controls

Identity and permissions integrate with the systems your IT team already runs.

🔑

SSO / SAML 2.0

Single sign-on against Okta, Microsoft Entra ID, Google Workspace, or any standards-compliant IdP. SSO can be enforced workspace-wide so password logins are disabled entirely. Generally available since March 2026 on the Scale and Enterprise plans.

👥

SCIM provisioning

Users and groups sync from your IdP automatically. Offboarding in your directory deprovisions FuturOne access within minutes — including active API sessions tied to that identity. Available on the Enterprise plan.

🛡️

Role-based access control

Owner, admin, developer, and viewer roles per workspace. API keys (fo_live_…) are scoped to a workspace and can be restricted by agent domain, rotated on demand, and revoked instantly.

📋

Audit logs

Every administrative action and every run-level event is logged — actor, action, timestamp, run ID, outcome. Logs are exportable from the dashboard and the API, and contain event metadata only, never content.

Compliance status

The current state, stated plainly.

Complete

SOC 2 Type I

Audit complete. The report is available under NDA — email nancy-sl@futurmix.one and we typically turn requests around within the week.

In observation

SOC 2 Type II

We are in the observation period now. The Type II report will be available under NDA on the same terms once the window closes and the audit is issued.

Available

GDPR — Data Processing Agreement

A DPA with Standard Contractual Clauses is available for signature for customers processing EU personal data. The zero-retention design substantially narrows the processing scope it has to cover. See the privacy policy for how personal data is handled.

That is the complete list — we don't display badges we haven't earned. If your review requires a framework that isn't here (ISO 27001, HIPAA, FedRAMP), ask us and we'll tell you exactly where we stand and what's on the roadmap. In practice, most enterprise security reviews close in about two weeks, largely because there is no stored customer content to negotiate over.

Subprocessors

Every third party that touches a request, and what it sees.

Subprocessor Function Content handling
Cloudflare Edge network and site hosting TLS termination at the edge; no workload content stored
AWS Transient compute for the agent runtime RAM-only execution buffers; purged at request end
Anthropic Model inference — Claude Opus 4.8, Claude Sonnet 4.6, Claude Haiku 4.5 Zero-retention enterprise terms; no training on customer data
OpenAI Model inference — GPT-5.1 Zero-retention enterprise terms; no training on customer data
Google Model inference — Gemini 3 Pro Zero-retention enterprise terms; no training on customer data

Model provider data handling

Agents route steps across frontier models. The data terms don't change with the route.

Responsible disclosure

If you find something, we want to hear about it — directly and first.

How to report

Email nancy-sl@futurmix.one with the subject line Security Disclosure. Include reproduction steps and the scope of what you accessed. Our commitments:

  • Acknowledgment within 2 business days, with a named engineering contact.
  • Triage updates as we confirm, assess, and fix — you won't be left guessing.
  • Coordinated disclosure within 90 days of report, sooner when the fix ships sooner.
  • Public acknowledgment for valid reports, with your permission, on this page and in the changelog.
  • No legal action against good-faith research that avoids service disruption and other customers' data.
Report a vulnerability

Security FAQ

Do you train models on our data — or let your model providers do so?

No. Our enterprise agreements with Anthropic, OpenAI, and Google prohibit training on customer content and prohibit retention beyond request processing. On our side there is nothing to train on: FuturOne does not store task inputs, repository contents, or deliverables after a run completes.

Where does our data live while an agent is running?

In transient execution buffers on AWS compute — RAM only, encrypted with AES-256 under a per-request data key. Buffers are zeroed when the request ends. Nothing is written to disk, so there is no at-rest datastore of customer content.

How do we get the SOC 2 report?

Email nancy-sl@futurmix.one. The SOC 2 Type I report is available under NDA, usually within the same week. The Type II report will be available on the same terms once the observation period concludes.

Do you support SSO and SCIM?

Yes. SSO (SAML 2.0 / OIDC) is available on the Scale and Enterprise plans and works with Okta, Microsoft Entra ID, Google Workspace, and any standards-compliant IdP. SCIM provisioning is available on the Enterprise plan and handles provisioning and deprovisioning automatically. Both have been generally available since March 2026.

What exactly appears in audit logs?

Events only: actor, action, timestamp, run identifier, and outcome. Audit logs never contain prompts, file contents, or deliverables. They are exportable from the dashboard and via the API.

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